Effective Date: 01.01.2026

Welcome to Bauer Leadership Consulting Group, LLC (“BLCG,” “we,” “our,” or “us”). These Terms of Service (“Terms”) govern your use of our executive coaching, peer advisory groups, digital content, website, and communications, including SMS/text messaging.

By engaging with BLCG, you agree to these Terms.

1. Services Provided

BLCG provides executive coaching, leadership consulting, peer advisory group facilitation, workshops, assessments, and related resources, which may include:

• One-to-one coaching

• Peer advisory group sessions

• Workshops and assessments

• Digital tools and resources

2. Client Responsibilities

You agree to:

• Provide accurate and complete information

• Participate actively and in good faith

• Take responsibility for your own decisions and actions

• Respect the confidentiality of other participants in group settings

3. No Guarantees

While BLCG offers ROI-oriented frameworks, results are not guaranteed and depend on client participation, execution, and external factors beyond our control.

4. Confidentiality

a. Individual Coaching

All coaching conversations are treated as confidential, subject to legal exceptions.

b. Group Settings

Participants agree to maintain strict confidentiality regarding other members’ shared information. BLCG is not responsible for breaches by participants.

5. Payment Terms

• Fees are billed monthly on the first day of the month unless otherwise agreed

• Minimum commitment periods may apply (typically 6 months for 1:1 coaching, 12 months for peer advisory groups)

• Payments are non-refundable unless explicitly stated

• Late or failed payments may result in suspension of services

6. Cancellation and Rescheduling

• Sessions may be rescheduled with at least 24 hours’ notice

• Missed sessions without notice may be forfeited

• Ongoing services may be terminated with written notice per agreement terms

7. SMS/Text Messaging Terms (A2P / 10DLC Compliance)

By providing your phone number and submitting an explicit opt-in through a web form, written agreement, or other documented method, you consent to receive SMS/text messages from BLCG related to:

• Appointment reminders

• Coaching updates

• Service notifications

Message Frequency: Varies based on your engagement.

Message & Data Rates: Standard carrier message and data rates may apply.

Opt-Out: Reply STOP at any time to unsubscribe.

Help: Reply HELP for assistance or contact [email protected].

Consent to receive SMS messages is not a condition of purchase.

Required Carrier Disclosure

BLCG does not sell, rent, share, or disclose your phone number, SMS consent, or personal information to third parties or affiliates for marketing or promotional purposes.

Information may be shared only with service providers necessary to operate our business (such as CRM platforms, payment processors, and scheduling software) and strictly for operational purposes.

8. Intellectual Property

All BLCG materials, frameworks, worksheets, and content are the intellectual property of BLCG and may not be reproduced or distributed without written permission.

9. Limitation of Liability

To the fullest extent permitted by law, BLCG shall not be liable for:

• Indirect, incidental, or consequential damages

• Business losses, lost profits, or lost opportunities

• Decisions made by clients based on coaching services

Services are advisory and do not constitute legal, financial, or medical advice.

10. Indemnification

You agree to indemnify and hold harmless BLCG from any claims arising from your use of services or violation of these Terms.

11. Governing Law

These Terms are governed by the laws of the State of Alabama.

12. Dispute Resolution

Disputes shall first be attempted through good-faith negotiation. If unresolved, disputes will be resolved through binding arbitration in Alabama.

13. Modifications to Terms

We may update these Terms at any time. Continued use of services constitutes acceptance of changes.

14. Contact Information

Bauer Leadership Consulting Group, LLC
21244 Lake View Drive • Lake View, AL • 35111
[email protected]
205.453.4842

Acknowledgment

By engaging with BLCG services, you acknowledge that you have read, understood, and agree to these Terms of Service.